Hospitality is Not Wasted on the Young!

You know how they say youth is wasted on the young? Well, I tell you that hospitality is not wasted on the young; it is alive and well! I am so impressed with this new generation of young people who will soon be entering the professional workforce. Just within the last two days, I’ve learned of two amazing examples and I want to share them with you.

When we met in Columbus with our son and one of his friends last weekend, we learned that their group of friends is planning a trip to Chicago soon. I offered to contact a friend’s daughter, who is a junior at the University of Chicago, to see if she could make a recommendation for a nice hotel close to downtown Chicago. They liked the idea of information from "an insider," and I offered to contact the young lady.

So I emailed Chelsea (whom I have met only once, when she was about 5 years old) and asked if she could suggest a hotel for the guys’ trip next month. Within hours I had a response from Chelsea. Imagine my surprise when I read her return email which had not only the hotel recommendation, but also information about the shuttle service the hotel offers as well as info about public transportation options in the area. And it didn’t stop there. Chelsea gave specifics about walking distance, time needed, costs and a even link for additional information! She also included a link to the hotel she recommended, which also offered a discount, if you can imagine that!

As if that weren’t enough, Chelsea offered her cell phone number and invited my son and his friends to call her with questions about directions or restaurant recommendations. Is that not amazing?! She took the time to give really useful information and all I asked for was a hotel recommendation! Yet, Chelsea thought of everything and truly exceeded my expectations with her amazing hospitality.

I heard a while back that Chelsea was considering law or journalism. I'm not sure the direction she has chosen, but I am very sure she will be successful in whatever career path she selects. I know she would be a HUGE success in the hospitality or traveling industries!

Just prior to my contact with Chelsea, I became aware of our son extending hospitality to a business associate of my husband’s. Matthew learned this gentleman would be at his college for a career fair and emailed him to offer his assistance. Upon learning the man would have no one to help him at the career fair, Matthew offered to help him set up, navigate campus and even meet him for a meal, if he would like. Even though he is pursuing a career path different from the one the man represents, Matthew offered to send some friends and acquaintances in his direction who might be interested in the field. We learned this from the emails they exchanged, which the man forwarded to my husband.

We hear so much about this generation being me, me, me! Frankly, I think we’re being unfair. Many in this generation show incredible character and maturity. If this generation is our future – and let’s face it, they are! – I think we’re in terrific, capable hands.